The IT management world has progressed quickly since the pandemic was announced in early 2020. Because of the need for social distancing during the pandemic, it was necessary for many companies to move to the cloud and offer remote work to employees. This digital transformation was a big victory for hospitals. Here are five of the biggest challenges for IT managers in the coming years as businesses aim to become more digital and interactive.
1. Working Within a Tight Budget
Many small businesses were forced to close their doors due to mandated shutdowns during the pandemic. Organizations that survived this economic roller coaster simply have to watch their budgets more closely. Despite the rapid evolution of amazing new technology such as machine learning and virtual reality, a large percentage of small companies cannot afford to invest in new equipment even if it's what they desire. This scenario means IT managers should emphasize return on investment as a selling point to help encourage digital transformation.
2. Managing Cybersecurity
No longer can any business ignore the potential for a cyberattack. It's important to know that all businesses are targets of cybercriminals because it's now typical for companies to store confidential financial data on business networks. So another one of the biggest challenges for IT managers is to convince decision-makers of companies they must make cybersecurity a top priority. Even large corporations with the most robust cybersecurity must be aware of the recent cyberattacks on large industrial entities. Building a strong defense with multiple layers of cybersecurity against hackers is essential for all businesses, and securing work from home networks should be part of the overall strategy.
3. Managing Workloads by Adopting Automation
While it's common for large companies to invest in automation to cut costs on labor for repetitious tasks, not all small businesses are ready to invest in automation. Other than they may not be able to afford automation software, small businesses may be hesitant to adopt such technology because of the training involved to run the equipment. Inevitably, firms that do embrace automation will have a competitive edge over companies that don't. Automation will be the solution to managing robust workloads.
4. Focusing on the Right Analytics
A major drawback to embracing big data is that it can lead to information overkill. So much data is now being produced that IT analysts can potentially waste time studying irrelevant data when they could have been looking at more actionable data. The way to beat the problem of information overload is to prioritize metrics that are meaningful for a specific business. The purpose of gathering vast amounts of internal data is to identify and reduce weaknesses in an effort to streamline an operation.
5. Understanding and Investing in Smart Technology
Smart technology will define the business success stories of the future. Not only does the placement of IoT sensors throughout a factory and supply chain help cut wasteful elements of a process, but it can also accelerate troubleshooting and repair. For warehouses, it makes real-time inventory more seamless. The challenges of promoting smart technology will involve cost and complexity. But the results will justify the means, leading to greater sustainability. It's a matter of educating the business community about the advantages of smart technology, which benefit the company and the environment.
Examining the biggest challenges for IT managers in the next few years will help you rethink and modernize your business. While several advanced innovations are on the horizon, many companies must now be extra careful how they spend their money.